Frequently asked questions

We provide detailed size charts for every product. Please measure according to the instructions (usually thigh/knee circumference for braces, palm for gloves) and refer to our size table. If you are between sizes, we recommend choosing the larger one for better comfort.

All orders are shipped from our warehouse in the United States. This allows faster delivery and lower shipping costs for U.S. customers.

U.S. domestic orders: Usually 3-7 business days.

Processing time: 1-2 business days.
International shipping time varies, please check at checkout.

We offer a 30-day return policy. Items must be unused, in original packaging with tags. For quality issues or wrong items, we cover return shipping. Please contact us before returning.

Yes. GOUNOD products are designed for various activities including running, weightlifting, basketball, hiking, recovery, and daily wear.

Yes, we support wholesale and bulk purchases. Please contact us at support@gounod.vip for wholesale pricing.

Once shipped, you will receive a tracking number via email. You can track your package through the link provided.

Please contact us as soon as possible. We can modify or cancel the order if it has not been processed/shipped.

Email us at 2183937518@qq.com. We usually reply within 24 hours.